Flight NZ23: Vancouver to Auckland
Duration: 13 hours, 15 minutes | Aircraft: Boeing 787-9 Dreamliner
Check-In & Security
At Vancouver International Airport, the Air New Zealand check-in kiosks and bag drop were efficient. However, security presented a bottleneck: 7 scanners were available, but only 2 were operating, resulting in an approximately 35-minute wait to clear.
Baggage Allowance
Business Premier passengers are permitted three checked bags (up to 23kg each) and two carry-on items (up to 14kg total).
The Seat
The Business Premier cabin features 26 seats in a 1-2-1 layout. The reviewer highlighted seat 2K (window), which includes adjustable positions, ample storage compartments, and a lie-flat function complemented by a mattress topper, blanket, and pillow.
Entertainment & Connectivity
The seat is equipped with a 24-inch screen and Bluetooth connectivity for personal headphones. Passengers can also use their phone as a remote control. Wi-Fi is complimentary, though the reviewer noted it was "not super strong."
Service & Sleep Quality
The crew provided casual but polished service, assisting with bed setup upon request. The seat was rated as outstanding, and the reviewer reported good sleep quality.
Dining Experience
The meal service included a salmon caviar blini with cocktail, followed by a smoked trout appetizer. Main course options were: slow-cooked beef, salmon fillet, or a spinach and chickpea salad with yoghurt-marinated chicken. The meal concluded with a cheese plate and cheesecake ice cream. For breakfast, choices included omelette, pancakes, or a pretzel bun with bacon and cheese.
Sustainability
The airline is targeting carbon neutrality by 2050, focusing on operational efficiencies and technological advances to achieve this goal.
Pricing
Return business class fares for Sydney-Auckland-Vancouver or Melbourne-Auckland-Vancouver routes are approximately $10,000 to $11,000.
Verdict: A highly competitive business class product, with the seat and sleep quality standing out as exceptional features.