Grammarly Disables 'Expert Review' AI Agent Following Expert Feedback

Grammarly has officially disabled its "Expert Review" AI agent following critical feedback from experts.

The company stated it will reimagine the feature to provide users with more utility and to give experts enhanced control over their representation on the platform.

Background of the "Expert Review" Agent

The "Expert Review" agent was originally launched in August. It was designed with the purpose of generating writing suggestions for users. This functionality was achieved by utilizing publicly available information from third-party large language models (LLMs), specifically drawing inspiration from influential voices.

Feedback and Company Response

Experts swiftly raised concerns, primarily noting that the AI agent misrepresented their voices. Grammarly acknowledged this critical feedback and has indicated a clear plan to rethink its entire approach. The company noted that the agent's original intent was to help users discover influential perspectives and to offer experts innovative ways to engage with users.

Future Direction: An Open Platform

Grammarly has affirmed its commitment to seamlessly integrating AI into various professional environments. Looking ahead, the company plans to open its platform, which will enable individuals to develop AI agents that function similarly to Grammarly's existing tools. This initiative aims to allow experts to actively participate, shape the representation of their knowledge, and manage their business models directly on the platform.